avatar for Sandip Sen

Sandip Sen

Global CEO
Sandip Sen, a visionary CEO, is a serial entrepreneur and a veteran in the IT/ ITeS domain with over 25 years of experience. Sandip started his career with the UB Group, an India based business conglomerate, followed by a pioneering stint as Head of Marketing & Network Head at Hutchison Telecom, India. Prior to Aegis, in 2001, Sandip founded Customer First Services, one of India’s leading CRM companies, and supported several blue chip companies in India in the Telecom, Banking, Retail, Hospitality and Technology segments. In 2006, Customer First Services was acquired by Aegis.

Sandip has contributed exponentially to the Aegis growth story: as a market maker and brand builder and over the years has engineered spectacular success chapters for Aegis. Prior to his current role, Sandip served as the Global Chief Marketing Officer, and later President and CEO for our Customer Lifecycle Management Business. Sandip has been instrumental in building the company’s global business across countries like India, the US, South Africa, Australia, Philippines, and the UK. From less than USD 60 million revenues, his strategic insights and execution capabilities helped architect Aegis into a USD 1 billion company with over 55,000 employees across 13 countries from 85 nationalities.

Additionally, Sandip is a well-known writer, speaker and thought leader. Sandip has participated as a thought leader in several key industry summits globally such as the International Association of Outsourcing Professionals (IAOP), the NASSCOM Leadership Forum, the NASSCOM India BPM Strategy Summit, and the BusinessWorld BPO Forum etc. He has been expansively quoted and featured by the global media fraternity and also been interviewed by prime time features of NBC Nightly News and CNBC TV18.

Sandip is an Honors Graduate in Economics from Presidency College, Kolkata and has a Master of Business Administration from XLRI, Jamshedpur. With over two decades of customer-centric expertise in the consumer, telecom and BPO sector, Sandip is a forward looking thinker who has led a radical business transformation for Aegis through his intellect, professional expertise and experiences. Sandip is currently the Global CEO of Aegis Limited, an Essar Enterprise.

My Moderators Sessions

Friday, October 13

12:15 PDT