In this workshop, the speaker will share new data findings on the global 2017 State of Automation Study, from 400 major enterprises, discussing how the C-Suite is demanding intelligent automation technologies into their business operations as a major strategic priority and how they need to develop strategic BPM partnerships.
Key components of this workshop will include:
• Fostering genuine digital customer, partner, and employee engagement
• Embedding design thinking techniques to achieve continuous business outcomes
• Building a scalable digital underbelly that automates and digitizes
• Achieving an intelligent digital support function without hierarchies and silos
• Establishing intelligent, cognitive processes that promote predictive decision making
